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Frequently Asked Questions
Find quick answers to your questions
General
What is Opium?
How do I create an account?
Is it free to use?
What is AI Studio?
For buyers
How do I buy a product?
What payment methods are accepted?
Where can I find my purchases?
What are Premium-only products?
Can I get a refund?
How long are download links valid?
For sellers
How do I start selling?
What types of products can I sell?
What commission does Opium take?
When and how do I get paid?
How does the SEO boost work?
Can I mark my products as Premium-only?
How do I set my prices?
Subscriptions
What are the Creator and Business plans?
How much do the plans cost?
How do I manage or cancel my subscription?
What analytics do I get access to?
What happens to my products if I downgrade?
Can I reactivate a cancelled subscription?
Technical
What file formats are accepted for products?
What are the file size limits?
I have a problem with a download.
Is my payment information secure?
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